New home for Blackpool’s Visitor Information Centre

Monday, 16 February 2026 12:03

By Central Radio News

VisitBlackpool’s Visitor Information Centre has a new home inside the world-famous Blackpool Tower.

The centre has relocated from Festival House on the Promenade in a move that will bring visitor services into the heart of one of Blackpool’s most iconic landmarks.

The Visitor Information Centre (VIC) is a vital resource welcoming thousands of visitors every year.

The team is now ready to welcome new guests to the new centre, located on the ground floor of the building on Bank Hey Street.

Kate Shane MBE, Managing Director of Blackpool Tourism Ltd, said: "We are thrilled to relocate the Tourist Information Centre into the iconic Blackpool Tower.

“Festival House has been a wonderful base, but it can suffer from lower footfall and occasional access issues in poor weather.

‘’By moving to Bank Hey Street, the centre will benefit from year-round, consistently high visitor numbers, alongside the hundreds of thousands who flock to the Tower itself.

“Guests can continue to expect the same warm welcome, friendly service, and easy access to tickets and souvenirs in this new location."

At the VIC, tickets can be bought for all Blackpool’s attractions, theatres and show venues, National Express, Blackpool Transport tram and buses, and coach excursions.

The new VisitBlackpool Tourist Information Centre will be open every day from 9am-5pm.

Have you got a local news story? Email us now, news@central.radio

More from Blackpool, Wyre & Fylde News

St Annes paddling pool set to make a splash again after repairs funding agreed

Essential repairs will be carried out on the paddling pool at St Annes after funding was agreed by Fylde Council.
Hunt is on for temporary ‘pop-up’ home for heritage trams

Blackpool Transport is on the lookout for a suitable location from which to temporarily display the town’s iconic and much-loved heritage fleet.
Major uproar at plans for 100-home development in Fylde countryside village

A lush meadow which has been part of people’s childhood memories in the Kirkham and Wesham area for generations desperately needs saving from a massive housing scheme, say campaigners.
Blackpool Council update on Adult Services progress after last year’s ‘inadequate’ CQC rating

A damning CQC report on Blackpool’s Adult Social care last year has ended up being a positive wake-up call which has improved services, an annual report concludes.
Community stewardship set to continue at Lytham Assembly Rooms

Lytham Assembly Rooms, home to Lytham Library, is set to remain in the hands of the community that has cared for it for decades, after Fylde Council’s agreed to transfer the freehold of the historic building to Lytham Town Trust.
Contractors working together to create new community hub in South Shore

Contractors working with Blackpool Council have joined forces to create a new community space in South Shore, aiming to upskill residents and help create a more resilient community.
Windfarm cabling reaction and full route explained

A government decision to approve a controversial cabling scheme to connect a pair of offshore windfarms near Fylde to a power station in South Ribble will leave the local landscape it cuts through changed forever, campaigners against the plans have warned.
Duke brings right Royal touch to Blackpool’s Stanley Park for centenary

Cheering crowds of excited children waved union flags as the Duke of Edinburgh paid a special visit to Blackpool’s Stanley Park to help celebrate its centenary year.